GENERAL CONDITIONS 

 

RESERVATIONS

Colonial Tour and Travel let you make reservations by hotels, resorts, residences or guest houses all over Dominican Republic without any added reservation fee.

RESERVATION CANCELLATION

Reservations may be canceled without any penalty until 24 hours after booking confirmation, a penalty of 1 night per room will be applied for cancellations received after this term.

Cancellations made after the arrival or change of hotels and no-shows will be charged according to the hotel's cancellation policy. Cancellations must be made solely through Colonial Tour and Travel

CHECK-IN and CHECK-OUT

Usually the Check-In of the hotels is at 15:00 and Check-Out at 13:00. The departure day from 13:00 to 18:00 the customers have to pay a late check out fee usually from US$20 to US$40 depending of the hotel and from 18:00 one night complete

PAYMENTS

The condition of payment is pre-payment. The totality of the invoices must be paid before the arrival of the customers.

Payment with Bank Transfer

The bank transfer takes usually 7 days to be accredited to our account. In order to guarantee the reservation all the payments must be accredited to our accounts before the arrival of the clients. If you opt to send a bank transfer send it to the following account:

Credit Card Payment  (We Accept Visa, Master Card, Dinners Club, Discovery)

1- Send copy of the Credit Card, both sides, perfectly visible to our fax (809) 682- 0964.

2- Send a copy of the passport's owner of the Credit Card where name, last name, nationality, appear

3- And last, fill up and send the following form by the owner of the credit card: 

 

I _________________________________ Authorize Colonial Tour and Travel to charge of my 

 

Credit Card (visa)_____________ Number ___________________________________

 

expire on __________ the amount of US$ ________________________. by concept for vacations or tourist service

 

Name_______________________________________    Signature_____________________________________

Hotels

All our rates have taxes included . The rates of the hotels are per room, per nights, in US$ dollars. If your reservation is in the following periods a supplement will be added:

Meal Plan

Codes of room

Transfers 

The rates of the transfer are per person, one way and minimum 2 persons. The air taxis, are minimum 3 persons.

Airport Codes

Excursions

The rates of the excursions are per person, in US$ dollars. The excursions include every service depending of the programs; transfers from the hotels, boats, lunch or dinner, overnights in hotel, air taxis. All the excursions a guided by a official guide multilingual

Payments

 


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